Susan and Grumpy Man

Where the article quoted from.
Where the article quoted from.

The case studies of STARBUCKS always touch my heart. This is a way that Starbucks’ staff treat their costumers.

[….] When staff members execute detail consistently they are often rewarded by unexpected appreciation from costumer.

Barista Susan is about moving to another store. While working at the old store, Susan had made a commitment to try  to get a particular customer who could be best describe as a grumpy guy to smile.

It might seem like a little things, but to Susan it was important. Susan said ” I don’t know what is going on with that man’s life, but I am going to make him happy”.

Susan would always connect and have a smile on her face, but he never smile or showed any joy in response to her efforts.

On the day that Susan leaving her old store, that man heard that it was her last day. He came back before her shift was over and brought her flowers and card.

The words on the card was so touching “I just want you to know how much it’s meant for me to come into your store everyday. I want you to know that i came in here specifically to see your smile and you made a difference in my life”.

Michelli, A.J.(2007).The Starbucks experience: 5 Principles for Turning Ordinary into Extraordinary. McGraw-Hill. New York. Page 76

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Susan moved to another store. Grumpy man, I don’t know where he was going, but i think, he was still at the old Starbucks store where Susan used to work. hahaha

 

 

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Talk the talk: better communications needed at slated mine

CRRT Online

Mining is about a lot more than digging up metals and earth – it’s something that can affect people’s lives and livelihoods.

So when a mining company begins any kind of activity in or near an existing community, effective communication between the groups is critical.

That lesson was made clear in Rattanakiri last week when Ministry of Mines and Energy officials conducted inspections of a number of gold mines.

CRRT director Natacha Kim was invited as an observer to the visits, led by Secretary of State Meng Saktheara.

At the Angkor Gold-Mesco Gold exploration site in O’Yadaw district, the group found that local villagers held significant concerns over the slated mine, which is currently in the environmental impact assessment stage.

Ms Kim said several villagers expressed worry about the mine’s potential reach, which will have a surface area of 50 hectares (0.5sq km) but extend underground for 12 sq km.

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Piseth Kham: មនុស្សជោគជ័យបញ្ចប់នូវអ្វីដែលពួកគេចាប់ផ្តើម

លោក CHUCK MELLON
លោក CHUCK MELLON

“មនុស្សជោគជ័យបញ្ចប់នូវអ្វីដែលពួកគេចាប់ផ្តើម” ជាពាក្យចាប់ផ្តើមរបស់លោក Piseth Khamដែលជាអ្នកផ្តួចផ្តើមវគ្គបណ្តុះបណ្តាល “Wining Wealth Strategy”។ លោកបានអញ្ជើញលោក CHUCK MELLON ដែលជាវាគ្មិនដ៏ល្បីទូទាំងពិភពលោកមកធ្វើជាគ្រួឧទ្ទេសនាម។

វាជាថ្ងៃមួយដែលអស្ចារ្យសំរាប់ខ្ញុំ។ វាជាលើកដំបូងរបស់ខ្ញុំដែរ ដែលបានជួបជាមួយ គ្រូផ្នែកចិត្តសាស្រ្តមហាសេដ្ឋី CHUCK MELLON។ ជាលើកលើកដំបូងហើយដែលខ្ញុំបានចូលរួមវគ្គសិក្ខាបណ្តុះបណ្តាលនេះ ប៉ុន្តែវាមិនមែនជាវគ្គចុងក្រោយនោះទេ។

នៅពេលដែលលោក Louei បានណែនាំលោកCHUCK MELLON, លោក CHUCK បានធ្វើដំនើរប្រកបដោយភាពជឿជាក់ និងទឹកមុខញញឹម ឆ្ពោះទៅកាន់វេទិការ។ គ្រាន់ចាប់ផ្តើមភ្លាម, ខ្ញុំចាប់ផ្តើមមានដូចជាមានអ្វីមួយជំរុញទឹកចឹត្តខ្ញុំ នឹងញញឹមដោយមិនដឹងខ្លួន។

លោក CHUCK បាននិយាយថា និយាយថាថ្ងៃនេះជាថ្ងៃដែលអ្នកត្រូវចាប់ផ្តើមគិត និងធ្វើដើម្បីក្លាយជាសេដ្ឋី សំរាប់អ្នកដែលមិនធ្លាប់គិតពីវាសោះ។

បើទោះបីជាខ្ញុំធ្លាប់បានអានសៀវភៅជាច្រើនទាក់ទងនិងភាពក្លាយជាសេដ្ឋី, មនុស្សជោគជ័យ និងធ្លាប់ជួបពាក្យដែលនិយាយខាងលើទាំជាភាសាខ្មែរ និងភាសារអង់គ្លេស, ខ្ញុំបានចាប់ផ្តើមមានអារម្មណ៍ទុកចិត្តនៅពេលលឺពាក្យនេះដោយផ្ទាល់ពីបុគ្គលម្នាក់ដែលចង់ជួបមុខជាយូរមកហើយ។

ទ្រឹស្តីជាច្រើនដែលលោក CHUCK MELLON បានលើកយកនិយាយក្នុងវគ្គសិក្ខាសាលានៅវគ្គពេលព្រឹក ភាគច្រើនគឺអ្វីដែលខ្ញុំធ្លាប់បានអាន។ អ្វីដែលសំខាន់សំរាប់ខ្ញុំនោះ គឺខ្ញុំបានជួបគាត់ដែលជាមហាសេដ្ឋីម្នាក់ដែលបានអនុវត្តនៅទ្រឹស្តីទាំងនោះសំរាប់ការវិនិយោគរបស់គាត់។

ខ្ញុំសុំលើកយកត្រួសៗនូវអ្វីដែលបានរៀនពីលោកCHUCK MELLON។

គាត់បានលើកឡើងពី “Burning Desires“។ Burning Desires គឺជាការដែលត្រូវបង្កើតនូវចំនង់ទៅលើអ្វីមួយអោយបានខ្លាំងបំផុត។ នៅពេលចំនង់ទាំងនោះត្រូវបានបន្ថែមកំដៅជារៀងរាល់ថ្ងៃ នោះនៅថ្ងៃណាមួយវានិងក្លាយជាការពិតមិនខាន។

គាត់បានលើកឡើងពីបទពិសោធន៍របស់កាលពីគាត់នៅអាយុ១៥ នៅពេលដែលគាត់ជួបប្រទះភាពក្រីក្រ និងការមើលងាយ។ នៅអាយុ១៦ឆ្នាំគាត់គាត់បានតាំងចិត្តគាត់និងក្លាយជាមហាសេដ្ឋីនៅថ្ងៃណាមួយ។ គាត់ស្អប់ភាពក្រីក្រ។ គាត់បានក្លាយជាមហាសេដ្ឋី នៅអាយុ២៨ឆ្នាំ។

មហាសេដ្ឋីគឺជាមនុស្សម្នាក់ដែល​​ដែលមាន“វិន័យ“។ លោក CHUCK គឺជាមនុស្សដែលមានភាពតឹងរ៉ឹងចំពោះពេលវេលា។

គាត់បាននិយាយថា “ខ្ញុំសុខចិត្តទៅមុនរយៈមួយម៉ោង ប្រសើរជាងយឺត៥នាទី”។

ចំនុចមួយទៀតនោះ “ការស្រមៃអោយឃើញអ្វីមួយដែលយើងចង់បាន“។ គាត់បានអោយអ្នកចូលរួមទាំងអស់បិទភ្នែកហើយស្រមៃតើអ្នកនឹងធ្វើអ្វីខ្លះ នៅពេលដែលអ្នកក្លាយជាអ្នកមាន។

“ការមានគោលដៅច្បាស់លាស់ ទាំង គោលដៅផ្នែកចិត្តសាស្រ្ត និងគោលដៅផ្នែករួបសាស្ត្រ”។ ការដែលមានគោលដៅផ្នែករួបសាស្រ្តមិនទាន់គ្រប់គ្រាន់ទេ។ ការដែលមានគោលដៅផ្នែកចិត្តសាស្ត្រ និងជួយអ្នកអោយកាន់តែប្រសើរឡើងផ្នែករូបសាស្រ្ត។ វិធីដែលយើង គិតពិតជះឥទ្ធិពលមកលើដំនើរជីវិតប្រចាំថ្ងៃ។

“ការមានគោលដៅផ្នែកហិរញ្ញវត្ថុច្បាស់លាស់”។ លោកCHUCK មិនបានរៀបរាប់លំអិតពីការផ្នែកនេះទេ។ តាមគំនិតខ្ញុំការបែងចែកប្រាក់ចំនួលជាបឋមគួរចែករៀនតាមរបៀបរបស់លោក Li Ka-Shing។ ប៉ុន្តែលោកCHUCKក៏បានបញ្ជាក់ថា “អ្នកគួរតែសន្សំលុយ១០ភាគរយនៃប្រាក់ចំនូលដែលអ្នករកបាន”។

នៅមានចំនុចមួយចំនួនទៀតដែលលោក CHUCK បានចែករំលែក ប៉ុន្តែចំនុចទាំងនោះចាំមិនសូវច្បាស់ហើយកត់ត្រាមិនទាន់, ខ្ញុំក៏សំរេចចែករំលែកព័ត៌មានទាំងនេះប៉ុនហ្នឹងទៅចុះ។

នៅពេលដល់វេនថ្ងៃ លោក CHUCK បានលើកឡើងពីការការវិនិយោគ។ ភាគច្រើនគាត់បាននិយាយពីទីផ្សាភាគហ៊ុន។ ខ្ញុុំនឹងតាមដានវានៅលើកក្រោយៗទៀត។

មានបីចំនុចដែលគាត់បានបញ្ជក់បន្ថែមពីមូលហេតុដែលធ្វើអោយមនុស្សមិនអាចក្លាយជាអ្នកមានបាន។

“People think, they do not deserve to be rich”

“It is a way to difficult”

” Laziness. Laziness Kill everything”

ខ្ញុំមានសៀវភៅប៉ុន្មានក្បាល់ដែលអ្នកគួរតែអ្នកអាន ហើយសៀវភៅទាំងនោះ ជាអ្វីដែលលោកCHUCK បានលើកឡើង។

       – The 7 Habits of Highly Effective People

       – How To Win Friends and Influence People

       – The Law of Success

       – The Wealth Strategy

ក្រោយពីបញ្ចប់វគ្គបណ្តុះបណ្តាលនេះ ខ្ញុំមានពាក្យមួយក្នុងខួរក្បាល “Do you want to be wealthy? and I say “Yes””

Le me with CHUCK MELLON
Le me with CHUCK MELLON

Who’s who in Cambodia’s oil industry?

Take a look at the potential oil companies operating in Cambodia.

Do we have enough information to monitor their operation? How do we know what is the deal between our government and companies? etc

Share your thoughts over the future of oi gas, mining and its information in Cambodia.

CRRT Online

Courtesy CNOOC. Courtesy CNOOC.

As a productive oil industry in Cambodia creeps closer, companies from around the world have taken notice of the potential profits to be made here.

But with companies darting in and out, and hailing from Asia, the Middle East and Europe, it can be hard to keep track of who exactly has interest in Cambodian oil stakes.

Here’s an overview of what we know about the companies operating in Cambodia – who they are, what they do and what their activities might mean for the country.

View original post 519 more words

Pursat’s Brain Bank Officially Launched

Brain Bank, Pursat Unity Library, the second largest high school library
Brain Bank, Pursat Unity Library, the second largest high school library

Even, it was weekend, a lot of students in black and white uniform were flooding into school. It seemed like a weekend was working day. They were sitting in row of the arranged chairs to welcome the inauguration of BrainBank in their School. The BrainBank was beautifully decorated with blue and red.

There is no doubt that the big building has appeared in the middle of a place where it has been cultivating educations for Pursat-er for generations. The Pursat Unity Library(BrainBank) which is the second largest high school library in Cambodia was officially inaugurated on the 03 of Jan.2015. It locates in Pursat High School.

H.E Suy Sem, presided over the inauguration
H.E Suy Sem, presided over the inauguration

The ceremony was presided by H.E Suy Sem who is a minister of MME. He is the one who supports our activities ever since, because he is the one who were born and raised in Pursat province.

The Brain Bank initiated in 2013 by a group of former Pursat High School students who passionate in education. It was not the only projects.

We had conducted a series of fund raising campaigns in order to raise around $300,000 USD. It was very ambitious that make everyone say “wow”. It might be impossible.

We have turned the word “impossible” into “i’m possible”.

Because of having passion in education and having seen the need of education in our province, we strongly committed to make it happen.

One of our founder Mr. Rem Chandara said “Nothing Could Stop Us. They hunger for knowledge. So this is our duty to feed them and support our province back.”

As result, on the 8. March2013, we organized “189 Km Bike Riding Campaign” to start raising fund. We have caught a lot attention from many local and international media. Our activities have been reported in Radio France International, Voice of America, Voice of Democracy, Radio Free Asia, and other TV stations.

Promising Qualified Human Resource of Pursat
Promising Qualified Human Resource of Pursat

Mr. Sotheaboth, who is the one among a very committed and devoted of our team said that sleeping at around 2 a.m. was his habit at that time.

He added “sometimes we have to pawn our phone, some value things to get money to run riding project. Because of having a joint- ambitious goal to make the BrainBank happen, we have to do it. It is for the sake of education”.

” It was unpredictable and risky at that time.  We have only one hope that motivate us is to see the library happen” he said. It was really inspired by what he said.

After the Bike Riding Campaign was successfully organized, surprisingly we got full support from CNT to organized concert in our homeland to raise more with support H.E Suy Sem and Oknha Ket Meng.

The concert project materialized only a month after the Bike Riding Project complete.  We got a massive support from both individuals, private sectors.

After years long, the Pursat Unity Library (BrainBank) has been raising from the ground and becoming a raising star. The library contains around twenty thousand books. It opens 7 day a week during the working hour.

The efforts is priceless to our province. As result around twenties committed organizers got medal from the Royal Government of Cambodia over the tireless devotion. These medal does not represent the individuals. It represents unity of Pursat-er.

Le me with Brain Bank
Le me with Brain Bank